DD214 Emergency Service

$119.00

Product may vary slightly from image representation.

Do you have an Emergency Need for a Copy of your DD214?

As a result of the national pandemic emergency, many Federal and State research facilities are either closed or, if open, working under severe staffing restrictions, handling only emergency requests which relate to:

  1. medical emergency (e.g. upcoming surgery);
  2. a homeless veteran seeking shelter;
  3. funerals;
  4. home loan application; and
  5. employment opportunity.

while queueing all other requests for processing when personnel become available to do so.

If your request falls into one of these five (5) emergency categories, we will be your advocate to acquire your record, hopefully, Same Day, commonly within 2-3 days. and almost all emergency requests within ten (10) business days.

You must clearly state the nature of your urgency on your Request Form and/or you may be required to provide additional supporting documentation.

If you have a medical emergency, you need NOT be specific on the nature of your medical emergency (your medical and health is a private issue), but you must state that a medical emergency exists. You can get into detail if you like. Remember, you are making your statements under oath.

NOTE: If your need for your DD214 does not fall into one of the five categories above, you should order one of our other record retrieval services. Then, your case will be assigned to a researcher, submitted to the records center and will be placed in the processing queue. Your request will be one of the first to be worked once the facility has the personnel to recommence normal operations - no one can get you your record faster. However, for standard service, given the current restrictions, we cannot predict precisely when that will occur.

Ordering is quick and easy! Click here to see the easy 4-Step process!

Easy 4-Step Order Process x
  • STEP 1: Add "DD214 Emergency Service" to Cart
  • STEP 2: Hit Check Out, fill out contact info, then go to "EZ-Form" link (available also HERE)
  • STEP 3: Complete EZ-Form, Sign, & Hit Submit. (No fax, scan, or mailing required!)
  • STEP 4: You're Done! Receive Confirmation E-mail.

Questions? Or order by phone!

How can our researchers get you your record so fast? We encourage you to read our FAQ (Click HERE) for any questions or concerns.

Call Us to Order The simplest and easiest way to obtain your DD214 is to order it here, online 24/7. But if you still have any questions or concerns ... you can access our on-line chat by clicking the chat button at left. Or call us toll-free: 800-At DD214 (800-283-3214).

Our call center hours are M-F 08:30am to 11:00pm hours Eastern time, but is closed federal holidays. Our back-office operations are working 24/7 to move your order forward. The earlier you place your order, the sooner we will retrieve your documents.

For General Information About the DD-214 & Military Records, visit DD214.US - The Information Site Dedicated to Helping Veterans.

How to Order

  1. First, take into consideration the typical internal Government facility delays.
    You can check the current processing time using the tool below.

    Current Facility Processing Time Tool

    It's as easy as selecting your Branch of Service and Seperation Date to get current processing times.

    BRANCH OF SERVICE
    SELECT STATE
    SEPARATION DATE
  2. Then, Click the Add to Cart button below, Checkout and then create your account.
  3. You'll be given several shipping options. Select your shipping method of choice, from overnight FedEx to 2-4 day Priority Mail.
  4. Finally, after you've paid and completed your order, there will be a download link to a form at your Order Page. The form provides us with your personal information, your military history, and most importantly your signature. Your records are protected by the Privacy Act and the law requires that we have your written authorization in order to allow us to access your records. Log Into your account and download the PDF form from there. Follow the form's simple instructions: complete the form, sign it and send it back to us ASAP so that we'll have the necessary information and your authorization to commence our search for your DD214. We cannot begin until we have a copy of your signed authorization in-hand. This form MUST be signed by you so that we can act as your agent and on your behalf in regard to our search.

Guaranteed, Bonded and Insured Service

In all cases, we GUARANTEE the fastest possible delivery. No one can get you your DD214 faster.

* Business Days. Same Day, Two and Three Day Express Service processing require our receipt of your signed authorization by 10 a.m. Eastern Time. Hard copy delivery, Fax and Online Download are all certified copies.
Delivery is FOB shipping point, delivery to shipper. Below are OUR process times, the time within which we will acquire your DD-214 and deliver it to the shipper. You should add to this any internal Government facility delays. Later in the order process you'll be able to select the shipping choice that best meets your needs.

Buy this item, get a DD214 & Veterans ID Card at 50% off.
Discounts will be applied at Checkout.

What our customers say...

Your service was very well done in a very tough time. I would like to thank Jasen very much.

Rated by Bernard T.

I want to thank touchstone research group for the help. It might have cost Money but it was well worth it. I tried getting my husband’s Dd214 on my own. That didn’t work out. When I got ahold of touchstone it took them 2 weeks. I so appreciate their help and service. Thank you so much

Rated by James Allen LeBlanc

Arrived quickly via email and physical mail. Great service! Provided all documentation, including additional paperwork.

Rated by Justin Strunk

Thank you I am very pleased I have been needing these papers for 3 years. Thank you. GOD BLESS

Rated by Emery Gene McDaniel

Service was great always appreciated. No complaints from me.

Rated by Sameer Abdulrahman

THANK YOU!!! COULD NOT HAVE GOTTENT THESE DOCUMENTS WITHOUT YOUR ASSISTANCE.I AM WELL PLEASED WITH YOUR SERVICE.

Rated by Robert Berardesco

You guys were always good about responding and I do understand do to COVID it took a lot longer . I was just surprised it took as long as it did but I did receive all my stuff, and was well presented thank you for alll your help

Rated by Stephen Sheldon

I was very pleased that I contacted Touchstone for my DD214. I have been waiting from the U.S. Government to send me my DD214 since September 2020. To date, I have not received it. I couldn't be more satisfied with Touchstone. I received my DD214 from Touchstone in a very timely manner and I was very pleased. Touchstone deserves five stars for the service. Thank you!

Rated by Gordon Peterson

During these times this service is invaluable. I needed my DD214 fast. So I went from 3 different angles to get it. I am still waiting on the other 2 to provide a copy. I will hands down use them for any future needs. Communication is top notch and they are very informative on where they are in the process.

Rated by Timothy Mark Lancaster

I can only imagine what it takes to get the US government to expedite a military record, so I applaud the efforts of my researcher and the team. Thank you!

Rated by Larry Lipscomb

Amazing service and expedited communication. I received my documents and thoroughly impressed with this service and will definitely use it in the future

Rated by Jermaine Langston

It took a little long than expected, but it was guaranteed. Good job. Thank you

Rated by Thelma Laguana

THANK YOU!!! COULD NOT HAVE GOTTEN THESE DOCUMENTS WITHOUT YOU. THANKS, I WISH ALL GOOD HEALTH, REMEMBER TO WEAR MASK AND FOLLOW THE COVID-19 GUIDELINES TO GET OUT OF THIS MESS.

Rated by Jess Roland Medina
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