DD214 for VA Home Loans

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Nobody Gets You Your DD214 Faster

VA Loan Info
The VA Home Loan Guarantee program's intent has evolved from its original conception for transition assistance for World War II veterans into the premise that housing assistance is justified for any period of active service, not just wartime service, because service removes the veteran from civilian life. In addition, Congress has recognized that VA housing benefit provides incentive value for the volunteer military. For these reasons, the program has been made permanent, and benefits have been extended to qualifying members still on active duty, to members serving in the Selected Reserve, and to certain surviving spouses.

Congress has continually expanded coverage, added features, and sought to maximize the program's appeal and utility to veterans. The initial short-term or one-time benefit program has gradually expanded until it has become a permanent benefit that can be used multiple times over a lifetime. The program was extended to cover special groups such as those needing specially adapted living facilities and Native Americans living on trust lands in recognition that their unique needs should also be served by the program. The definition of a qualifying "veteran" was expanded to include active service members to support the volunteer military and, later, members of the Selected Reserve in recognition of growing active/reserve Total Force mission sharing.

The benefit that veterans gain from VA's Home Loan program offers several advantages relative to conventional loans or other available alternatives, including: no down payment; limitations on closing costs; no private mortgage insurance; easier credit standards to qualify for a loan; default assistance to avoid foreclosure; and recognition of service to country. The financial savings for the veteran can be many, many thousands of dollars over the veteran's lifetime.

But do you qualify for a VA Home Loan Guarantee?

The VA determines if you are qualified for the VA Home Loan program. The qualifications can be found on their website, General Rules for Eligibility. Once the VA has determined that you are qualified for the program, they will issue you a Certificate of Eligibility. That is the document that you will provide to your prospective lenders.

The Application Process.

To request a Certificate of Eligibility for VA home loan benefits, you must complete VA Form 26-1880 and submit it to the VA Eligibility Center along with acceptable proof of service as described on the instruction page of the form. There's where our service comes into play. Touchstone will acquire your DD214 and other necessary documents to support your military service.

Our researchers are experts in acquiring the documents that are required by the VA for their home loan program. For most veterans, this will be a copy of your DD214. For Army or Air Force National Guard you will need your NGB Form 22, Report of Separation and Record of Service, or NGB Form 23, Retirement Points Accounting, or it's equivalent (this is similar to a retirement points summary). If you are a discharged member of the Selected Reserve you may need a copy of your latest annual point statement and evidence of honorable service. Since there is no single form used by the Reserves or National Guard similar to the DD Form 214, it is the veteran's responsibility to furnish adequate documentation of at least 6 years of honorable service.

Touchstone will review your "chart" and copy all pertinent documents to support your application for the VA's Certificate of Eligibility.

Now you're ready to close on your new home, and you need your DD214 fast. That's precisely our business. We are the DD Form 214 expediters! Our on-site researchers will always be able to get you your DD214 faster than if you were to apply through the government's standard web, correspondence, telephone and/or fax processing procedures - saving weeks or months.

Touchstone's Express Service is a personal research service. We act as your authorized agent. We assign your case to one of our specialized researchers who requests your DD214 (short OR long form) at the appropriate archives facility, physically, in person. If your order is received before 10 am Eastern Time, in many cases we can both make your DD214 available to you online for download through our secure server the same day and FedEx the two (2) certified hard-copies of your DD214 for your in-hand receipt the very next day.

Your records will be kept at one or more of well over 100 different government records repositories, each of which will have its own processing procedure - and processing times. The time in which the Government will provide our on-premises researchers with your "chart" will vary from facility to facility. We can obtain many records the same day. But some facilities will require a little more time. However, in well over 95% of cases, we will deliver a certified copy of your DD214 to you within 7 business days.

You should take these Government internal delays into consideration when you place your order.

As a part of our personal Express Service, if problems are encountered, we will either e-mail or call you to discuss and resolve any difficulties. This speeds the process over snail-mail correspondence.

How to Order

  1. First, take into consideration the typical internal Government facility delays.

    Current Facility Processing Time Tool

    It's as easy as selecting your Branch of Service and Seperation Date to get current processing times.

    BRANCH OF SERVICE
    SELECT STATE
    SEPARATION DATE
  2. Then select the Express Service processing time that you require below. This is the time that should be added to the Government delay to determine approximately when your DD214 will be shipped.
  3. Click the Add to Cart button below, Checkout and then create your account.
  4. You'll be given several shipping options. Select your shipping method of choice, from overnight FedEx to 2-4 day Priority Mail.
  5. Finally, after you've paid and completed your order, there will be a download link to a form at your Order Page. The form provides us with your personal information, your military history, and most importantly your signature. Your records are protected by the Privacy Act and the law requires that we have your written authorization in order to allow us to access your records. Log Into your account and download the PDF form from there. Follow the form's simple instructions: complete the form, sign it and send it back to us ASAP so that we'll have the necessary information and your authorization to commence our search for your DD214. We cannot begin until we have a copy of your signed authorization in-hand. This form MUST be signed by you so that we can act as your agent and on your behalf in regard to our search.

Questions? Or order by phone!

How can our researchers get you your record so fast? We encourage you to read our FAQ (Click HERE) for any questions or concerns.

Call Us to Order The simplest and easiest way to obtain your DD214 is to order it here, online 24/7. But if you still have any questions or concerns ... you can access our on-line chat by clicking the chat button at left. Or call us toll-free: 800-At DD214 (800-283-3214).

Our call center hours are M-F 08:30am to 11:00pm hours Eastern time, but is closed federal holidays. Our back-office operations are working 24/7 to move your order forward. The earlier you place your order, the sooner we will retrieve your documents.

Guaranteed, Bonded and Insured Service

In all cases, we GUARANTEE the fastest possible delivery. No one can get you your DD214 faster.

* Business Days. Same Day, Two and Three Day Express Service processing require our receipt of your signed authorization by 10 a.m. Eastern Time. Hard copy delivery, Fax and Online Download are all certified copies.
Delivery is FOB shipping point, delivery to shipper. Below are OUR process times, the time within which we will acquire your DD-214 and deliver it to the shipper. You should add to this any internal Government facility delays. Later in the order process you'll be able to select the shipping choice that best meets your needs.

What our customers say...

I am very pleased faith the service provided. The cost to me was worth what I received. The turn around time was very quick. All in all I give 5 stars.

Rated by william anders

Hi to whom it may concern, I must say your service is excellent and your response of getting everything taken care of was so wonderful and very professional. I would recommend anyone if they want great service and very professional help of getting the information needed is to go through your company. Just amazingly wonderful. Thanks, Calvin

Rated by Calvin Ball

With only the minimal information I remembered Touchstone was able to retrieve my records, I'm very grateful.

Rated by Stanley Lipkins

It was a very good and fast experience working with Touchstone. We were very satisfied.

Rated by Racel Vasquez

The staff is very knowledgeable and helpful. I called and had a question about my dd214 which was answered promptly. Thank You.

Rated by James McClure

Your service was as helpful as it could be considering my records were destroyed in a fire. Thank you for delivering my Certification of Military Service.

Rated by Charles Hughes

Excellent service - took a couple of days longer than hoped, but given the age of the document, not unexpected. I recommend this service to anyone who needs dependability. Michael W

Rated by Michael West

I was very impressed with this service. I had my reservations. However, when I had a question they quickly responded. They were able to get my documents to me in under two weeks. Which is impressive given that I didn't have complete information. It is worth the money especially if you need your forms in a hurry. (This is even without me paying for expedited shipping.) Thank you Touchstone! [We retrieved this client's records in seven business days.]

Rated by Myra Julien

Delivered documents in time promised. E-mailed a copy sooner and the originals were delivered exactly on time. I could have obtained the documents for free but it would have taken months.

Rated by David Boyd

Needed DD214 form for VA home loan. Extremely fast service with only partial incorrect, information. Kept me informed though each step. Thank you

Rated by Brian Hackl

I was very apprehensive about this site and it's claims, but I only had a few days to get my dd214 for my VA loan! These guys Came through not in hours but that's ok, I only had a few days, but I had been out so long my records were archived! I paid for the same day but that couldn't happen, and Touchstone refunded part of my money! Sorry about the nervous emails, you guys do care about veterns! Would recommend if you need documents in 3 days or less! Really saved my butt! Thanks, Melvin Dykes. [Thank you Melvin. Yes, archived records typically take a little longer, and each request is unique. This is, after all, Government "record keeping." Thank you for your service!]

Rated by Melvin Dykes

Touchstone provided excellent service and delivered my records in the time frame they had promised. I highly recommend them to anyone needing an expedited DD214.

Rated by Donald Hall

I was very pleased with your service, we needed my husbands DD-214 for our VA Home loan and would like to say it was very convenient and do apprieciate your service since we needed this information quickly. The process from ordering to receiving it was approximately 3 days. Also I can't complain about the price it was worth it. So thank you very much.

Rated by Cheryl VanGorder

You guys and gals are amazing. You saved my mortgage refinance! I will tell other veterans about your great service you have provided me. Semper Fidelis, Cpl David s Nelson USMC

Rated by David Nelson

Thank you Touchstone for finding the documents that two separate NOSCs and a recruiter were unable to find! I've been trying to get copies of my separation papers for almost a year.

Rated by Haylee Clay

This is a genuine service that was extremely helpful in a very bureaucratic environment. I highly recommend this to anyone who is in need of any military records!!! It was totally worth the money!!

Rated by Dexter Branscome

Touchstone Research Services did exactly what they said they would do and are exactly what they purport to be. My records were hard to find but they did yeoman's work and found them. I am very satisfied with their services and would recommend them to anyone having difficulty locating critical federal or military records.

Rated by Ronald Newland

The service and quality of the document requested was EXCELLENT. The timeframe that was quoted was accurate and timely. I would DEFINITELY RECOMMEND their service.

Rated by EDWARD OTIS

Excellent and speedy service from Touchstone. Received DD 214 which has helped expedite my GI loan process. Many thanks, Ron Conrow

Rated by Ron Conrow

After searching for options in obtaining a copy of my DD214 for the purpose of purchasing a home using my VA benefits, I came across the “Touchstone” website. Since I was pressed for time, I did not / could not wait for my DD214 through normal government website which could have taken weeks if not months. I can say first hand that my experience with Touchstone was “Outstanding” and the response time (less than a week) could not have worked out better. Value of service provided is certainly there. I would strongly recommend any vet in similar need to use this service. Thank you!

Rated by Carlos Castaneda

A great service. Tried doing it on my own and did not even get a reply. Used Touchstone and had my DD214 in 3 weeks. [We work on average response times. Our response times are usually better. Each case is unique. See our Frequently Asked Questions, FAQ, for various issues which may cause a delay.]

Rated by Earl Fortenberry

Touchstone did in 10 days what I couldn't do in 50 years!

Rated by Robert VanGorden

I could not have been more pleased with the service provided. I needed my DD214 to close on a home. Due to COVID it took longer than expected, but Touchstone was very responsive when I made inquiries on status. COVID has put a lot of services in a spin but I have to say that even with COVID Touchstone was able to get my DD214 quickly. I am sure if COVID was not happening I would have without a doubt received my documents even faster. Again thank you for your outstanding service.

Rated by Stephanie Bumpous

I am 100% satisfied with Touchstones service. I had exhausted all other efforts trying to retrieve my DD214. I hired Touchstone and they put my DD214 in my hand in 7 days. Thank you very much Touchstone.

Rated by Randy Grissett

Good service all around. Was easy to fill everything out on my iPad. Everything was delivered on time. Would use again if needed. Thanks

Rated by Erik Snyder

THANK YOU FOR HELPING USE WE GOT IN TIME SO THAT WE COULD START OUR VA LOAN, AGAIN THANKS FOR WORKING SO FAST FOR ME. MR & MRS RUDY SELTZ

Rated by RUDY SELTZ

Fantastic turn time. Ordered on a Thursday and got an electronic copy Tuesday with Monday being a holiday. Paper copies in FedEx by the next Thursday. 2 Embossed and sealed copies of my separation paperwork. Thank you Touchstone.

Rated by Steven Smith

Thank you. Very quick and painless. Very helpful as well. Thank you again.

Rated by William Randles

I was very pleased with the speed of service I got, and the feedback from you. It was only a week to get my papers I needed. I would tell everyone to use this web site. Thanks so much for your help. George

Rated by George Merrell

I got the "DD214 FOR VA Home Loans". It had been 18 years since I'd been out of military and could not find my DD214 anywhere between all of the moving around, and the underwriter needed this for closing within 30 days. There is NO way to order a copy of this off the internet overnight, no matter what some of these sites claim. So I contacted Touchstone; two copies of my original DD214 arrived to my house within 7 days. The copies won't have the raised seal on it; however they are an exact duplicate of the original and are sufficient for faxing or scanning/emailing. I realized they are an exact duplicate because 2 weeks after receiving my DD214 copies from Touchstone I found my original DD-214 in the attic. But lesson learned...I now have plenty of copies, and Touchstone kept us on track for buying our home.

Rated by Dolores Smith

Provided requested document promptly. I'm quite satisfied with the service.

Rated by Hugh Clark

Great service. Received my order before the promised date.

Rated by Stephen Jones

Touchstone Research Store was everything they said fast, in my case 1 week i had my dd214. To me that is 5 star service James Williams USMC 1964-1968

Rated by James Williams

This is the real deal. Well worth the money. I was able to download my DD214 on schedule and received an expedited official record hard copy in the mail. I would recommend these guys to any vet needing their DD214 quick. The VA accepted the provided download without issue. Thanks Touchstone!

Rated by David Turner

They get your files very fast. I got my DD214 within a week.

Rated by Nakeisha Grant

Touchstone Research Group client services was prompt, courteous and professional, Shelly answered all of my questions completely and in a timely manner. My researcher, L. Miller completed my service request within the 5-7 day window advertised on the Touchstone site. Their service exceeded all of my expectations and allowed me to meet a short fused suspense to provide documentation of my military service for a VA Home Loan application. I will highly recommend them to my co-workers, friends and family. Thank you.

Rated by John Franz

Great service! Had my form faster and packaged nicer than I could have hope for. Would use again anytime!

Rated by Justin Murta

First and only service I used after extensive research. I had multiple DD214s from different assignments from the Navy, Naval Reserve, and several National Guard Units. They found them all, including some retirement papers I didn't realize I had missed. Bravo Zulu !

Rated by Paul Luman

Took a little bit longer than expected but the service was still quick, Awesome :) Thank you very much. Aloha

Rated by Chet Hurley

I am very happy with the service I was provide. It was quick and fast. Thanks

Rated by KEHINDE OLUGBODE

Touchstone did an amazing job in getting a copy of my DD214 to me in one week. Their service was performed as advertised with no problems.I'm sure I will use Touchstone again for additional record retrieval.

Rated by Dennis Leszczynski

Great service and they did what they said they were going to do in a very timely manner.

Rated by Dale McSherry

Thank You. Service was exactly what I needed to get my mortgage

Rated by Laurie Hall

Product and service was exactly as advertised. When they said to expect 10 days to receive the document, they were accurate...I received my DD-214 in the mail 10 days after my online order was placed. In reality, the online copy was available a few days before that! Next time someone asks me how to get a government document, I'm going to recommend Touchstone!

Rated by Michael Henderson

Hi. my name is Chris. I recently used your services in order to obtain copies of my DD-214. The records and cd attached, plus additional paper work was more than expected. It was great! Thank you so much for your work and for the service you provide. Sincerely Chris Murphy

Rated by Christopher Murphy

This is a great service and they achieved success in short order.

Rated by Blair Evens

The service is great and much faster than trying to get it on your own especially when you need it quickly. The only complaint I have is that it is unclear, during the process, at what stage the service is in while I waited. I also sent in a contact email and tried to call and could not get in contact with anybody. In the end Touchstone came through and, if needed, I would definitely use them again. Thanks Touchstone for the great service!!! [Once our researchers submit your request to the Government records center, we really can't do anything other than wait. So, there is nothing for us to report while we both wait. Nevertheless, no one can get you your record faster. Thank you for your service!]

Rated by Dean Frazier

Service as quick like expected. No issues except the hefty price tag.

Rated by David Olthof

Fast and accurate. Would like to have better accessibility to customer service representatives via telephone.

Rated by Jason Hayes

Overall good service. I got my documents via PDF and mail in about 2 weeks. So that was a little longer than I was expecting. Also, along the way there isnt really a way to check the status of your order other than the notes that are submitted, but I got everything and I cam able to purchase a home as a result. [Each order is unique and we work on averages. Some orders come in earlier, some later. We encourage everyone to read our Frequently Asked Questions (FAQ) section on the various issues which may delay delivery. Thank you for your service.]

Rated by Titus Zeigler

Touchstone did their part to get me the information I needed in a timely matter. It wasn't quite as fast as it was projected to be, but in fairness their are disclaimers stating that some cases could take a little longer than others. Still, relatively speaking, they cut months out of my own time for a reasonable price and I appreciate the service that they have provided myself and my fellow military alum.

Rated by Wayne Reiersen

Took longer than expected to get my dd214, but finally I did receive it. I would use the service again if needed. [Each case is unique. Some cases do take longer than others. See our Frequently Asked Questions for potential delay issues.]

Rated by Edward Paget
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