DD214 & Veterans ID Card

I got the AF vetrecs card along with the DD214 copies this morning. I already downloaded the PDF last week. Card is sharp looking! Thanks for all your help!

Great service. Got my cards in about a month with no glitches. Have not used zed card, but is very professional looking and believe it shall work.

I am please with the service your company provided, I received my paper work with veterans cards in a better than timely manner (22 days). Your site was easy to navagate and understand.I will return anytime I need this type of service, and highly recommend to everyone.

The service was excellent and met my expectations. Getting the DD214 electronically was especially useful.

Simply the best. Easy to use and was very fast. I have told all my veteran friends about the service I used and highly recommended it to them. Thanks again Dan Powers

Very good service, once I could get the signed form to Touchstone. Several emails between myself and Touchstone were required until all necessary paperwork was verified as received. The wait for the final product was not much over a few weeks, all things considered. The two cards I received were as good as any credit card that I currently carry. I would highly recommend this service for any veteran that wishes to carry proof of service. Everyone at Touchstone that I interfaced with was extremely courteous and patient when responding to my questions. Y'all done good. Thank you.

This is a great service. It would have taken me forever to figure out who to contact. Thank you so much.

This is the type of survey I like. I usually don't answer surveys because the Channel you to answer specific questions allowing only certain answers. This particular survey allows me to give my views as I wish to give. Again thank you.\ I found your service to be reliable and much easier than going through the VA and have to register with their system even though I was not interested in making any claims. I just wanted a veterans ID card for identification purposes and to take advantage veterans discounts at retail stores. The card information was accurate and it has a pleasing appearance and verifiable. Thank you for your service. Nicholson D Pottorff.

Touchstone was awesome! Got all the documents I needed quickly and easily and without problems!! I would use them in a heartbeat again.

This is an excellent service for a much needed product. The veterans ID card is just what I have been looking for. I have used Touchstone services before and was very pleased. Great service for those of us who don't have the necessary knowledge to do it ourselves.

Very happy with the service from Touchstone. I like this card, easy to carry around. I was surprised with how fast I received the card, I thought it would have taken longer. Thank you Touchstone.

I am happy with their services. It took awhile and had to remind them of my order but it was fixed quickly. Very good service! [Normally, the Government does the processing - hence the 4-6 week timeframe. However, if you need your DD214 and VetRecs Card as soon as possible, you can upgrade to our Express Service and get the VetRecs Card at half price.]

I have to say that your web site is the easiest to use. It was very easy and painless to receive my card. I will recommend this site to every veteran I know. Thank you again

This is a great service. I check other companies and found that what they offered was not the same quality as what you receive from this one and the cost was higher. I really like the look and quality of the card they produce. I definitely recommend this company to anyone looking for a military ID card.

They provide everything they promise and then some. Getting these documents on my own would have been a nightmare. I had no idea what happened to the originals when I separated the military almost 40 years ago. This is a great service at a very reasonable price! I highly recommend this organization.

What a great deal. Thank you for making this easy. It feels good to know I can access this info easily and efficiently. Thank you for your support.

Overall very my experience has been a great one. Wait time to receive my card was negligible. Less than two weeks.

Very satisfied with the service. It took about 4 weeks to process my application but that was expected on my end. Would Highly Recommend it for someone wanting a Military Service ID. Thanks John.

Great all around experience with prompt communication. Thank you for your services.

The process of obtaining copies of my DD214 and a Veterans ID Card was very easy and inexpensive.

We had excellent service from Touchstone and want to add a special thank you to customer service representative SHELLEY for her cooperation for needed follow-ups to issue VETERANS ID CARD + DD214 issue. In addition we added the $6.95 Extended Download Service(2yr.) which will be needed for any future occurrences. Thank you, Daniel Luciani

I would like to give an excellent review. I have seen some bad reviews related to the time factor that touchtone takes to fulfill the order for DD 214 military service. May I explain, I too was concerned about the delay. I had submitted my order for normal mail delivery for my DD 214 and the new veterans ID card which may be used at Home Depot or Lowe's to earn a 10% military discount, On November 17, 2017 after not hearing from touchtone by the first week in January I use their chat line. The representative was professional, courteous, patient and she explained that there was a fire at the military records building that destroyed records for military service before 1964, but there was backup files which may have to be retrieved to complete my order. I decided to call the national records Ce at 1866 272-6272. After leaving a short message and my return phone number I received a call from the national records Center in St. Louis stating they did mail a retrieved copy of my DD 214 direct to touchstone research Center on January 11, 2018. Shortly thereafter I received an email from touchstone informing the that they had received my DD 214 and they were preparing and making the new veterans ID card that I also requested. I did receive a packet from touchstone research containing my DD 214 and the new veterans ID card that they had made and explained its use and verification. Thus in conclusion may I say they're expedient it service is only relevant after they receive the DD 214 from the national records Center which in my case took almost 2 months for the national records Center to mail this to touchstone. Also the national records Center does not know anything about the new veterans ID card and after making many phone calls I decided the best route was to allow touchstone to have that card made and mailed with my DD 214. So therefore I would rate touchstone five stars because they did everything they were supposed to do and could not control the retrieving of my DD 214 time factor. The veterans ID card can only be made after the DD 214 is retrieved and verified. I hope this clears up some of the confusion from previous reviews. Thank you

Got my DD214 card on schedule, without a hitch. Great to work with these people.

I very much Appreciate your service. I couldn't have done it better myself, THANKS!

Easy directions to follow and I received my order in the time frame outlined. I was very pleased with the service!

This is a very useful service to help people like me who forget everything. I appreciate the help and affordability to attain my vet card and dd214. Thank you again for your help.

I am very pleased with your service and will recommend your company to my fellow veterans. May God bless you richly.

Your service provided me with the documentation needed to procure a VA loan in a timely manner. Your live help feature was especially useful in guiding me through the process.

impressed with the speed and the quality of the card, would recommed your services in a heart beat. Semper -Fi

This is a great service and I highly recommend it.

great job, fast and easy. i received my documents in a timely fashion.

Good service; quick enough for my needs. Personal contact in the beginning was forthright and professional. Constructive improvement comment: The Name & service dates printing on the ID card should be more prominent and stand out. Possibly a larger font and bold rather than the light weight font used. My concern is that the existing printing will be worn off over time. Overall, Good efficient service and product. I would recommend your firm to my friends. Jim

Very quick and outstanding Company 100% satisfied.

The service is excellent and very reasonably priced. I received more documentation than I expected. The convenience guarantees that I will use them again. I highly recommend this service.

Received within time frame suggested.....satisfied with service.

Touchstone was simple and easy to sign up for, and the cost for the services I purchased were reasonable. The forms and Vetrecs card I applied for were in my hands within a month. Communication, customer service, and the end results were all excellent. I recommend Touchstone for your veterans records needs, especially if you want professionals to skip the all of the steps that you would have to undertake on your own. Great job Touchstone, and thank you very much. [For faster service, we recommend our Express Service.]

DIDNT KNOW ABOUT THIS SITE THANKS FOR YOUR HELP NEEDED AN ID CARD SHOWING PROOF I WAS A VET

Your service to obtain my I D veterans card were very efficient. The person I communicated with was very helpful and made the experience very easy.

thank you for delivering my dd214 and id card in a fairly timely manner. You kept me informed during process and delivered as promised, to which I am thankful. thanks again tom folck

It was efficient and fast service. My card and 214 are official. I am very excited that I received such great service. Website is easy to use.

You did everything I asked for. It didn't take as long as I thought it might. I'm completely satisfied with your services. The only complaint I have is really not your fault. I received two medals long after my separation. I thought there might be something on the DD-214 to show I received them. As it is I have nothing in writing to indicate I warrant these medals. But again, I am happy with your services. Harry

Overall, the service is good and quick. I would have said great but, since there isn't (or I'm not aware of) a way to have this ID include a photo it makes verifying a little of a hassle. However, it works and when combined with the DD214, it's an affordable package and the ID is shipped with DD214 quickly. Thank you Touchstone. [yes, there is a photo option. You just had to upload one to your account. We can issue you another card if you like.]

Thank you for the fast and easy way to get my new card. Touchstone made it super simple and easy to get all the documents I needed.

I received my dd214 quickly followed by the vet recs card. The process was efficient. My emails were answered clearly. I am pleased with the service.

Great service and received my card earlier than expected.

I am very satisfied with the research Touchstone did in finding some records to verify my husband's military service. It seems his records must have been lost in the 1973 fire and my husband now has alzheimer's. I also appreciated the way Touchstone kept me informed of the progress of my order. Thank you.

The service I received was excellent. I received my card and my copies of my DD214 much quicker than I expected. I loved that I was frequently kept updated on the process. Thank you very much.

This was an extremely effective and efficient method of getting my documents. I will recommend it to anyone who needs the services I did. Thank you so much.

Service was as described. I got the card and docs in reasonable time. The card can be verified by scanning.

Very good experience ordering my VETCARD and DD214 information. Reasonably priced and expeditious service. Scott

Excellent Service! Everything I ordered was as told and delivery was far sooner than expected. I highly recommend Touchstone for this service!

This process was easy and fast. Received my DD-214's & Veterans ID card within a few weeks.

I received my DD214 and Veterans ID Card, very fast. It is more high quality than I expected. I really like it. Thanks for the service.

Thank you very much for the fast delivery. It was effortless getting my dad-214 and the vet rec card was an awesome addition. I will definitely recommend this company to all my military buddies! Thanks again

I think this is a great service for all veterans! I've asked for years about some kind of I.D. that a discharged veteran could use when not on active duty anymore or retired from active service. The closest thing anyone could tell me was to go get a V.A. medical card but then almost no one would except this as a form of I.D. Thank ya for a great service you provide.

Great experience with this company! Card looks great and makes it easy to identify myself as military when needed. Thanks guys!

ICOULD NOT BELIEVE THE FAST SERVCE AND HOW WELL IT LOOKED. I WOULD RECOMMEND ALL MY SERVICE FRIENDS TO THIS COMPANY. THANK YOU

Excellent service! The website extremely easy to use. Interim status. Provided and final product received right on schedule and complete. What a seamless procedure. I would highly recommend this service to anyone needing this service. Thank you for an excellent efficient service!!

Very easy process. Would recommend to any veteran needing their military records or documents.

Your service was not difficult to use. The only DD-214 I had was when I was transfered from active duty to active reserve. Your service was able to work with that detail and produce the Veterans ID Card. Thank You Joe Cosgrave

I was very satisfied and pleased with TouchStones services. It did not take so long to receive my requested information. Thank You. I will recommend your services to other veterans out there. I'm sure they will be satisfied also.

Thank you for the services that you provided. Your company came through, as promised, with everything I requested. I had previously gone through another search company who promised the same results. They kept my money, and didn't acquire any information for me. Thank you for your prompt service and results. I would recommend your company to any of my friends that may be looking for their service records. On a scale of 1-10, I would give you a 10.

You did an excellent job getting my dad's information. I know it took some time, but you guys keep me updated. Thank you. I definitely would recommend you to my friends.

whole transaction went smoothing as stated. Very happy with my documents. Thamks

Martin, thank you, I received the DD214 and vet rec card in mail by UPS; THANKS FOR SENDING ANOTHER ONE since my first one got stolen… thanks [My pleasure, Darnell. And since our card requires a Personal Identification Code (PIC) in order to validate the card with any smartphone, your stolen card is worthless to the thief. Most importantly, THANK YOU for your service.]

Great job on getting me want I want, took some time to get it though, but over all great service

Would like to say that your service was very good, when i text and ask the status of my order you found it and quickly sent a email telling me status of my order. The price was way more appropriate the alot of otjer sites. Pluss not only did i get the vet/med card i also recieved a couple extra dd214 copies. Thank you very much for your help.

1 word NICE fast and easy.i have already recommended it to my friends who are veterans also..I wll be ordering another card for wife and kids. Thank you . This is why I liked it. I think is great

I am very pleased with the service I received from your firm. The VET-RECS Card is quite is impressive. When I produced it, after being asked if was a veteran . The cashier and the customer service representative were , as I said impressed. Of course I had to show my state drivers license as a cross reference but that only bolstered what's on the card. Have one question. Is it possible to acquire any photos that may have accompanied ones file? [Thank you for your review. You can order a card with your photo on it, Log in to your account, order a card, and upload your photo to your account. If you want a second or more cards for your family, we offer a 40% discount on all cards beyond your first. And thank you for your service.]

Touchstone did an oustanding job on retrieving my DD-214 and issuing me a VetRec's ID card. I received my ID card in in the mail only 3 weeks after my payment was acknowleged! I recommend Touchstone Research Group to any military veteran!

Excellent service and delivery of the ID card were very fast. The staff was easy to speak with and helped tremendously in making an effective and great decision. Thumbs up to Touchstone.

Every thing with my military Card an dd214 papers went very well.

Thank You so much I have enjoyed your help and great information sent to me upon my request of my military service thank you so much.

The Service Was Great, The Folks At Touchstone Worked Very Had And Did Not Let Up till I Got My ID Card And For That I Want To Sincerely Thank Them THANK YOU Mr Joseph Verdecchia

I'm so glad there is such a place as this. I was about to give up on getting my records its so hard to find the time to look all this up when you have no idea what your doing. I lost all this paperwork years ago during a move and it was just kind of forgotten until now when i really need it. You guys have been great so far I am very pleased at how quickly your finding stuff for me. I will definitely recommend you to anyone else needing help. Thank You.

Worked good for me. Took longer than I expected but still OK.

Very impressed with the service and speed at which I received my 214 and ID card. I placed my order on Jan 3, 2020 and received the items on Jan 27. It was a simple process with great efficiency. thanks touchstone for your quick turnaround.

I bought this service in preparation for obtaining a VA Home Loan. I was skeptical at first at buying this with regards to releasing my personal information to a third party to act on my behalf. After doing some investigation into the Touchstone Research Group from other resources, I ordered the DD214 & Veterans ID card package from them. I was not in a rush to obtain my records, so I opted out of the express service. After about two months, I received notification that my records were obtained and were immediately available for download from their website. I believe they originally stated that it usually takes about 4-6 weeks to accomplish, but this happened during the middle of the Coronavirus epidemic, so I was not surprised by the delay. I logged into the site and was able to download digital copies of my DD214. About a week later, I received my physical copies with the Veterans ID card in the mail. I was able to test out the Veterans ID card successfully and is a beautiful tool to have at my disposal. Overall I am delighted with the services that the Touchstone Research Group provided me.

OK, you asked -- so, I'm answering... AS FAR AS I AM CONCERNED, BASED ON MY EXPERIENCES WITH YOU, "YOU ALL ARE THE BEST!" I'M TRULY GLAD I FOUND YOU, AND WHEN AND IF I NEED YOU AGAIN, YOU CAN COUNT ON ME COMING BACK. Thank You, Dr. Bob

Although it took a while to get my records, the customer service rep was very helpful. If I need anymore information from this company I will return to you guys for info. [Unfortunately, the COVID-19 Pandemic has resulted in reduced hours, short staffing and resultant delays at many records facilities. However, no one could have retrieved your records faster. Thank you for your service.]

The quality of this item exceeded my expectations. Highly satisfied!

Great service, I lost all my military papers and I was told they where lost in a fire in St. Louis and that they where lost. Touchstone delivered all the paper work I needed and the ID card is great. Thank You Kurt

Just received my ID CARD... and I am more that pleased. Thank you so much for taking such good care of my request.

I was very pleased with Touchstone services. They did what they said they were going to do in a timely professional manner. I recommend them to all military personnel if they need to get their records this is a great service thank you Touchstone.

The card is awesome! Took some time but they delivered, thank you so much!

Theresa and Jasen were great, they helped me through some issues and things all worked out.

Since my ANG was in both GA & CT the path to information was difficult. I was happy that they were responsive to my emails & followed thru to get my my data.

Service delivered as promised. Card is as described. Card is of a quality that should hold up under constant carry use. Service tyme from order to delivery was dlayed due to Pandemic staffing. Over all I would have no problem using this service in the future.

Well, it took a little while, but I finally got my veterans ID card. I know in times like these we have to be patient because everything needed to be verified. I am glad my card came and I do recommend the service...just be patient. I believe that Touchstone does it due diligence to make sure everything right and credible because of so many posers and its easy to photo shop this information. Use them, it will be worth the wait.

Tried for years to get my records from government but took only a little over a month with express service from touchstone research group. Great job and many thanks. [Typically we get records faster than that. But two years of COVID have backlogged almost all records centers. Still, no one can can get you your record faster. Thank you for you service!]

These guys are excellent they went above and beyond to get my DD-214 which I been trying to get for the past 2 years just for them to tell me I never had one. this would have saved me so much time and effort from the beginning. I really appreciate it. the turn around was quicker than normal I received all my documents including my VIC card with a statement saying that I do not have a DD-214 but that these other documents can be used. thank you so much

Thank you for the great service you provided, It's very much appreciated Dennis

Thank you so much for your help! I didn't know the best way to obtain this information. Although it took a little while, it was well worth the minimal cost. I got everything I needed and can now secure them in the future. I truly appreciate all the help with this and would highly recommend the service!!