Research Group, LLC
244
2nd Floor,
Voice/Fax 800-At-DD214 (800-283-3214)
or 646-530-8767
Re: Your Order for a
certified copy of your DD Form 214.
INSTRUCTION SHEET
DD214 Express Service
Dear Client,
Thank you for your order!
We truly appreciate your business.
But, to assure that we can acquire your DD214 in the fastest and most
efficient manner, please follow these directions:
1. Complete in its entirety the
following form. Provide as much
information as you can. Incomplete
and/or inaccurate information may cause a delay in acquiring your DD214.
2. IMPORTANT: If your need for your
record is indeed urgent and critical, be sure to describe the basis for your
urgent and critical need at the 3.
Purpose section. For example, “The
DD214 is required by [date] for a burial service to be held on [date].” Or, “I
need my DD214 by [date] for a VA Loan and real estate closing that will take
place on [date].” Or, “I must submit my
DD214 at my job interview, which will be held on [date].” Describe your particular urgent and critical
need. Remember, making false statements
on this form may subject you to criminal prosecution.
3. Print out the form, then SIGN and
date the form.
4. For speediest service, fax the accompanying
cover sheet and completed, signed form to us toll free at 800-AT-DD214
(800-283-3214), or to our dedicated fax 646-530-8701.
Or, you can scan the form at 300 DPI, output to PDF, and e-mail to us at
client_services@touchstoneresearchgroup.com. We always recommend PGP encryption when
submitting confidential information to us via e-mail. Our Public Key is available at: http://www.touchstoneresearchgroup.com/catalog/shipping.php
Once we review your request form, we
will send you an e-mail acknowledging your request form’s successful receipt
and review. If you don’t receive this
acknowledgement within two (2) hours during office hours, let us know.
5. PAYMENT: If you’ve paid by eCheck,
be sure to fax us a copy of your check marked “VOID.” If you’ve paid by Money Order, fax us a copy
and indicate the date mailed. If you’ve paid by
6. Keep the signed originals in a safe
place, for your records.
7. We will endeavor to provide your
DD214 within the amount of time that you have specified within your order. Our interest is to provide you with the
fastest possible delivery.
8. You can always log into your
Touchstone Research Account and go to your Order Page for status updates and
comments made on your order.
Thank You!
